Terms and Conditions

Last updated: September 20, 2026

Acceptance

By using this site and buying from it you accept these terms. If you do not agree, please do not use the site.

Use of the site

You may use the site only for lawful, personal purposes. You may not attempt unauthorized access, interfere with its operation or copy its content for commercial use.

Product information

Our products are cosmetics. They are not intended to diagnose, treat, cure or prevent any disease, and they do not replace medical advice. Descriptions and images are for guidance and results vary from person to person.

Before using a product, read the label and try a small amount on a small area. Stop using it if you notice irritation.

Orders

When you place an order you make us an offer to buy. We may refuse or cancel an order, for example because of lack of stock, a pricing error or suspected fraud, in which case we will refund what you paid.

Prices and promotions

Prices are in US dollars. Promotions run for the period shown on the site; when they end, the regular price applies. We reserve the right to correct obvious pricing errors.

Payment

Payments are processed through Stripe. By paying you state that you are entitled to use the payment method you chose.

Shipping and returns

Shipping and returns are governed by our Shipping and Returns page, which forms part of these terms.

Intellectual property

The text, images, brand and design of the site belong to Raíz Nova or its licensors. You may not use them without our written permission.

Reviews and content you send

If you send us a review or other content, you give us permission to display it on the site. It must be truthful and must not infringe third-party rights.

Limitation of liability

The site and products are provided “as is”. To the extent permitted by law, Raíz Nova is not liable for indirect damages, and its total liability for any claim is limited to the amount you paid for the order in question.

Governing law

These terms are governed by the laws of the State of Florida, United States, and disputes will be submitted to its courts.

Changes and contact

We may update these terms; the current version is the one published on this page. For any question, write to us at [email protected].